Privacy Policy for GameFost
Effective Date: June 7, 2025
This Privacy Policy explains how GameFost collects, uses, discloses, and safeguards your information when you use the GameFost mobile application (the "App"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at LCTSGAMEHUB@GMAIL.COM.
By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect certain information automatically when you use the App. We do not directly collect personally identifiable information (such as your name, email address, or phone number) unless you choose to provide it directly through the third-party chat service as described below.
A. Information Collected Automatically:
When you access and use the App, we automatically collect certain device and usage data. This information is primarily needed to maintain the security and operation of our App, and for our internal analytics and reporting purposes.
- Device Information: Your device's IP address, device type, operating system, unique device identifiers (e.g., Android ID, Advertising ID), mobile network information, and crash data.
- Usage Data: Information about how you interact with the App, such as the HTML games you play, features you access, and the time and duration of your activities.
- Log Data: Standard server log information, including your IP address, browser type, and timestamps of your activity within the App.
B. Information from Third-Party Services:
Our App integrates and relies on third-party services that may collect information. The types of information these third parties may collect and how they use it are governed by their respective privacy policies.
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Advertising (e.g., Google AdMob): We use Google AdMob to display advertisements within our App, including Banner Ads, Interstitial Ads, Native Ads, and App Open Ads. AdMob and its partners may collect and use your device's Advertising ID, IP address, device information, and app usage data to personalize and serve relevant ads to you. You can learn more about how Google uses information from apps and sites that use its services at: https://policies.google.com/technologies/partner-sites
- Opt-out: You can often limit personalized ads by enabling "Opt out of Ads Personalization" in your Android device settings (Google → Ads → Opt out of Ads Personalization).
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Chat Service (Crisp): We integrate Crisp as a third-party chat service to allow direct communication with our users for support and feedback. When you use the Crisp chat feature, Crisp may automatically collect certain technical information related to your device and usage for the purpose of operating their chat service (e.g., IP address, browser information, device type, and timestamps of your chat sessions). While we do not actively collect personal data from these chat interactions for our own purposes, any information you choose to provide directly within the chat (such as your name or email if you volunteer it) will be processed by Crisp. Crisp's data collection and processing practices are governed by their own privacy policy, which we encourage you to review: https://crisp.chat/en/privacy/
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Analytics & Crash Reporting (e.g., Google Analytics for Firebase, Firebase Crashlytics): We use these services to understand app usage, monitor performance, and diagnose crashes. They may collect device and usage data, crash logs, and unique identifiers. This helps us to improve the App's stability and features.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Operate and Maintain the App: Ensure the functionality of the HTML games and the overall app experience.
- Improve and Personalize the App: Understand user behavior to enhance features, improve game loading, and optimize performance.
- Provide Customer Support: Respond to your inquiries and feedback, primarily facilitated through the Crisp chat service.
- Display Advertisements: Show relevant ads within the App to support its free operation.
- Analyze Usage and Trends: Monitor and analyze usage and activity trends to improve your experience and develop new features.
- Prevent Fraud and Ensure Security: Protect against malicious activity and ensure the security of the App.
- Perform Internal Analytics: For research and statistical purposes related to App usage.
3. How We Share Your Information
We may share the information we collect in various ways:
- With Third-Party Service Providers: We share information with third-party vendors, consultants, and other service providers (like Google AdMob and Crisp) who perform services on our behalf and require access to such information to carry out their work. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- To Protect Our Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Aggregated or De-identified Information: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for various purposes, including for analytics, research, or marketing.
4. Data Retention
We retain the information we collect for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
5. Security of Your Information
We use administrative, technical, and physical security measures designed to protect your information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Children's Privacy
Our App is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at LCTSGAMEHUB@GMAIL.COM, and we will take steps to remove such information from our records.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: